Run parcel offices and hub handovers with a connected logistics workflow.
A parcel journey involves more than a driver. Sending offices, receiving hubs, transport providers, Super Agents and last-mile agents all need a clear view of the handover they are responsible for. Kentexa's logistics model connects these participants around shipment records and parcel movement.
Explore KentexaHow the logistics workflow fits together
A sender or business records shipment details so the parcel has a traceable place in the logistics workflow.
An office or hub records parcel receipt and keeps the handover associated with the shipment.
A transport provider or scheduled movement carries parcels between offices and hubs according to the available route and assignment.
The receiving office, hub or last-mile agent handles the next step and records the relevant delivery or collection outcome.
Roles in the Kentexa logistics network
Logistics office
The office is an operational point for shipment intake, parcel receipt, dispatch and customer handover.
Super Agent and hub operator
A Super Agent operates a hub where parcels can be received, organised and handed onward within the network.
Agent
An agent supports local collection, last-mile handover or delivery where that service is available.
Transport provider
A transport provider contributes movement capacity between locations and can participate in route and assignment workflows.
What better shipment visibility helps answer
Office teams need to know which parcels have arrived, which are waiting for dispatch, which have been assigned for movement and which require a customer or agent handover. Consistent shipment records and status updates help staff answer those operational questions without relying only on informal messages.
Designed around real local logistics networks
Kentexa's logistics direction supports connections between busy sending points, urban hubs and local delivery networks. Route coverage, schedules and services depend on the participating operators and what is currently enabled on the platform.
Visit Kentexa to see the current platform and available logistics workflows. Feature availability and coverage can vary by location and account role.
Open Kentexa →Frequently asked questions
Who uses Kentexa logistics office workflows?
The logistics network is designed for sending and receiving offices, hub operators or Super Agents, last-mile agents and transport providers.
What happens when a parcel reaches a hub?
The receiving team records the parcel at the office or hub and continues the shipment handover workflow so its next movement can be coordinated.
Can transport providers participate?
Transport providers are a defined participant in the Kentexa logistics network. Available routes, schedules and assignments depend on the services enabled.
Does Kentexa support last-mile delivery?
Kentexa's logistics model includes agents for last-mile handover and delivery, subject to local network coverage and enabled workflows.